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Get Help

To receive the most immediate aid, please begin by reading the instructions below.

To receive the most immediate aid, please begin by reading the instructions below.

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Getting Started

Fill out our online Intake form by clicking 'Apply Now' below. One of our social workers will then contact you as soon as possible.

Step 1

Completing Connection

To deliver any and all aid available, you must send us the documents requested by our social worker to complete your file. Otherwise, we won’t be able to assist you without this documentation. Learn more about this in our FAQs further down this page.

Step 2

Best Path Forward

After your file has been created successfully, our social worker will partner with you to determine the best (and quickest) path forward.

Step 3

For additional information and resources, please head to our full Resource Directory.

Keys To Good Tenancy

This is an 8 module long course to ensure you are a certified good tenant with the credentials to prove it.

Download

Landlord Status Form

This is a document filled out by you and your landlord in order to determine the status of your landlord and the rental.

Download
Handshake

Resources for you and your property owner.

Cradles to Crayons

Children can receive the essential items they need to thrive – at home, at school and at play. Families with children up to the age of 12 are eligible to receive these items free of charge.

Free Diapers

FPP is a member of the Greater Philadelphia Diaper Bank.  We are able to help families with young children by distributing free-of-charge diapers, baby wipes, and some other related items.  There is a limit of 50 diapers per month.  To sign up, please click the link below.

Beds & Furniture

If you are interested in being notified when we receive furniture and other home goods, please fill out our sign up form.

If you are interested in being notified when we receive furniture and other home goods, please fill out the form below.

Thanks for submitting!

The first two steps are required for us to deliver support.

Additional Resources

Please sign up below to receive SMS text notifications about free resources and goods for you and your family.

What type of documents will I need to receive aid?

To expedite the process, please gather the following required documents: lease, rental license, certificate of suitability, income verification (paystubs, COMPASS report, SSI letter or SSD letter), three months of bank statements, a monthly budget sheet; copies of utility bills.  

Typically, how long would it take for me to receive the aid I am eligible for?

Once you complete our intake form, we strive to contact you within one week. Depending on your circumstances and the documentation you can provide, you may receive goods or services within a few days of speaking with us. 

Is my information I give to Family Promise of Philadelphia kept confidential?

The information that you provide will be confidential and will not be shared with anyone outside of our organization. 

If I have submitted my application, what can I do in the meantime?

Please see the additional resources listed just below & visit our resource page for more information or resources from our sister organizations.

If this is an emergency, who should I contact?

Please call the Homelessness Prevention Hotline at 215-686-7177 or contact the City of Philadelphia's Office of Homeless Services at 215-686-7175. You can find their list of services here.

Frequently Asked Questions

This organization has truly been a blessing. I have been given food, clothing, furniture, temporary housing, transportation and household items. They have given my family all kinds of love, support, guidance, and resources during our major housing situation. I feel amazing and never could have made this tremendous progress without FP Philly. I appreciate all of you.

Family Promise

Alumni

To expedite the process, please gather the following required documents: lease, rental license, certificate of suitability, income verification (paystubs, COMPASS report, SSI letter or SSD letter), three months of bank statements, a monthly budget sheet; copies of utility bills.

Once you complete our intake form, we strive to contact you within one week. Depending on your circumstances and the documentation you can provide, you may receive goods or services within a few days of speaking with us.

Please call the Homelessness Prevention Hotline at 215-686-7177 or contact the City of Philadelphia's Office of Homeless Services at 215-686-7175. You can find their list of services here.

Please see the additional resources listed just below & visit our resource directory for more information or resources from our sister organizations.

The information that you provide will be confidential and will not be shared with anyone outside of our organization.

Sample Documents

We have attached sample documents to assist you in understanding what is required to process your case.

FPP Housing Certification

Sample Budget Form

Certificate of Suitability

Rental License Example

Additional Resources

Please sign up below to receive SMS text notifications about free resources and goods for you and your family.

Continue The Experience.

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Family Promise of Philadelphia

7047 Germantown Ave, Philadelphia PA 19119

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We are a 501 (3)(c) nonprofit formerly known as Philadelphia Interfaith Hospitality Network.